Monitoring and telemetry
Track service availability, path performance, capacity and material service events.
VIRTUAL NOC & ASSURANCE
See the network clearly. Act before service issues become business disruption.
CloudINX provides a central operating view across enterprise connectivity, cloud access, data-centre links and managed network services.
CAPABILITY FRAMEWORK
A complete service environment—not a disconnected product.
CloudINX combines architecture, implementation, operating control and lifecycle governance around the customer outcome.
Incident coordination
Create clear ownership, escalation, communications and restoration workflows.
Performance assurance
Review latency, packet delivery, utilisation, availability and recurring service trends.
Service governance
Maintain inventory, reporting, change, capacity and operating accountability.
ENTERPRISE OUTCOMES
Built for operational control, resilience and measurable service performance.
Faster detection
Identify service degradation before it becomes a prolonged business issue.
Clear incident ownership
One coordinated workflow across the affected service environment.
Management reporting
Operational information translated into concise service and risk views.
Trend visibility
Recurring issues and capacity pressure identified through longitudinal analysis.
Change control
Material changes assessed against service dependency and operational risk.
Continuous improvement
Service reviews drive architecture, process and capacity improvements.
HOW ENGAGEMENT WORKS
From requirement to managed operating service.
- 01
Baseline
Establish the service inventory, dependencies, thresholds and escalation model.
- 02
Integrate
Connect monitoring sources, ticket workflows and operational contacts.
- 03
Operate
Monitor, coordinate, communicate and report according to the service model.
- 04
Improve
Review trends, recurring incidents, capacity and resilience opportunities.
WHERE IT CREATES VALUE
Designed around critical enterprise operating scenarios.
Multi-carrier estates
Centralise monitoring and escalation across a diverse network environment.
Business-critical sites
Provide enhanced visibility around high-dependency locations and services.
Cloud connectivity
Monitor the enterprise path into private and cloud-based applications.
Executive assurance
Create consistent reporting for technology, risk and business leadership.
CLOUDINX VIRTUAL NOC & ASSURANCE
Turn network visibility into operational control.
CloudINX will define the monitoring, escalation and reporting model around your critical services.